
This, ladies and gentlemen, is the N86, Nokia’s newly released flagship camera-phone with a hugely impressive 8 megapixel, Carl Zeiss lens. It’s also, in our humble opinion, the best phone Nokia currently makes. Now, with behemoths of the phone world like the N97, E71 and E75 currently roaming around the Nokia product portfolio, that’s a pretty controversial statement. How can the cheeky little N86 beat the big beasts to the title? Here’s our reasoning.
By rights, this post should be about the N86′s stablemate the N97. Gagdet fans the world over – including The Guide – salivated with anticipation when the N97 was announced. This, finally, seemed to be the device to give the iPhone a run for its money: top quality camera, physical keyboard, true 16:9 widescreen, rock solid Symbian OS, huge internal storage. It seemed the boys and girls at Espoo had finally hit back successfully at Cupertino.
How disappointing then to learn the truth. The N97 is crippled by dodgy software (the OS is currently very buggy but bugs can be fixed, what’s more worrying is that it’s unwieldy to use and it looks, as well as feels, very old-fashioned) and a shortage of processing power and memory. Add to that the strange hardware decisions that Nokia made (odd keyboard, fixed angled screen, insistence on using yesterday’s resistive screen technology instead of today’s capacitive) and the lack of quality control (there have been plenty of reports of the camera lens covers actually scratching the lens they are supposed to protect as well as system wide crashes) and you have what amounts to a huge let-down.

So, surely we can turn to the Eseries to find Nokia’s best phone? Eseries phones, after all, are traditionally higher spec or at least made from more premium materials.
Well, the E71 and E75 are great phones. We’ve reviewed and liked them both in the past. The E71, with hindsight, stands out as a real classic: a strong, powerful workhorse that also has the looks to cut it in high-society. At the time of release, we chose it over the iPhone 3G and we stand by that choice.
But here’s the rub: the game has changed and neither of these phones feels truly special enough any more. In these days of the HTC Hero, iPhone 3GS, and the Palm Pre, the problem is that Symbian / S60 just feels a little too long in the tooth for an all-singing all dancing smartphone. How can we sum-up the Eseries? It’s great (class-leading, in fact) hardware let down by creaky old software. It’s time to move on.

Now, the observant amongst you will notice that we’ve just dug ourselves into a little hole. If we want to argue that the N86 is the best phone Nokia makes, choosing to rubbish the S60 operating system which it also runs may seem like an odd way of getting there.
Well, our take on it is this: with the N86, the software is far less important. What mattered so much in ‘do it all’ phones likes the Eseries matters far less in a more focused device. Simply put, the ‘purpose’ of the device is what matters. You see, the N86 doesn’t really try to be a jack of all trades like the devices mentioned above. It’s focused, it’s lean, it knows exactly what it wants.
The N86 is unashamedly about giving you a simply fantastic little camera with a phone built -in. It has two stand-out features in this regard. The first, of course, if the Tessar Carl Zeiss lens and accompanying software. They deliver simply amazing photos and video footage. Check out All About Symbian’s excellent review for a full run-down.
The second is the AMOLED screen. Don’t worry about understanding the technology just know that it is brighter and crisper than any screen you’ve seen before. Mate it to the very clever little active kick-stand at the back of the device and you’ve got a beautiful make-shift video / photo player anywhere you go.

These two stand-out features come wrapped in a body that is superbly built and represents probably the most refined version of what has become, over the years, a truly classic Nokia form factor: the compact dual-slider. In a world of ubiquitous touchscreen devices, we think the little N86 looks very cool indeed.
And that’s why it’s Nokia’s best device right now: at a time when most devices are trying so desperately to be all things to all people. the N86 holds its focus and genuinely excels in one or two key areas. We’re not saying it’s for everyone but anyone who values image or video capture in their device shouldn’t look anywhere else.



Patrick Rice
15 September 2009
I’m gonna rip your post to pieces (nicely of course) by saying that you sooo have it wrong saying software doesn’t matter…
Because currently, the N86 v 11.043 latest firmware, is the most Bug-ridden abomination of evil, Nokia have ever saw fit to throw our way.
You can argue all you like (it’s your site after all *lol*), but I have posted about the major issues in detail on sites such as AAS etc, giving detailed info on the key problems.
And I don’t just mean the little issues like current firmware not remembering “Special Words you spell out” (one day Nokia will finally get wise to checking that in each firmware first, given how many other phones over the years have had this bug that needed fixing), or the fact that CAPTURED photos are not even listed in the “Captured Photos” section in the Gallery, if saved to Mass Storage memory.
I’m talking more significant ones such as normal landscape photos randomly being saved as a PORTRAIT photo instead (the complete opposite of what the rotation sensor/accelerometer is even meant to be for).
Or how about the screen randomly auto-rotating when not in use, and then not being able to correctly re-orientate it when the phone is unlocked, if using a numeric key-guard, but worse yet, the Power Button then not even working, so that you can’t even switch your phone off without doing a BATTERY PULL (which with the FM Transmitter being built into the COVER, not the phone, is not something you want to be doing any more often than really needed).
I don’t even need go on to talk about the incorrect charging/battery meter indications it sometimes shows (which can be potentially devastating), and the host of other issues it currently has.
So, a lot to make it a white elephant just now, and NOT the Flagship you indicate…
..Were it not for the fact that I suspect ALL of these issues are SOFTWARE only, and can thus all be fixed in Firmware updates, IF Nokia are minded to do so.
And if they do, given that the hardware and actual feature set of the N86 is so extensive, then believe it or not, despite my ‘rant’, I’m with you on this…
…This really could be Nokia’s TRUE Flagship device, never mind the N96, N97 etc.
The N86 can be king.
IF Nokia sort out the horrible bug ridden, nightmare Firmware first.
So come on Nokia, give us the Flagship we all want it to be – the N86!
The Prodigal Fool
19 September 2009
Thanks for your comments Patrick.
Actually, I think we agree. I never said that the N86 was a perfect device, simply that is was the best Nokia currently offers.
The state of Nokia firmware on release is a disgrace and once that is not limited to the N86. Every Nokia phone I’ve owned has needed at least two firmware updates before the big bugs were eradicated and the smaller ones never are.
I share your frustration at the huge – and currently wasted – potential of many of Nokia’s products. They need to get their software and quality sorted out.
Patrick Rice
19 September 2009
Thanks for even electing to post my comments Sir, you could easily have deleted them.
Without saying too much, a new FW for the N86 is in the works (all but finished off actually). As well as supposedly fixing some of the bugs, it also brings camera improvements, image improvements, better colour reproduction, and also, for the first time on a Nokia, Face Detection.
Due early October, it is hoped.
None hoping so more than me though, given that this morning, I have just once again added a number to my Phonebook, not typing it in, but direct from the Inbox of my Messaging Application, where I just used “Add to Contacts” > “Create New”
And nevertheless, from thence on, any messages from that number, still only appear as a NUMBER in my Messaging application.
This is the THIRD such number I have added to my phone recently to exhibit this problem.
And for clarification it is NOT a Duplicate Contacts issue that would therefore prevent it choosing which name to display. It is a specific bug in the Messaging Application Pattern Matching I would guess (I should get them to try calling me, to see what the Phonebook itself does with them), because the corresponding NAME is displayed fine, if you instead connect the phone to PC Suite and read the Inbox there, or even use “Conversations”, the threaded message view Beta Labs add-on, to view your messages.
Doing either of those, the recipient’s name is shown properly, which rules out any duplicate entry possibility.
Only in the Inbox of the phone, does it CONTINUE to show only a NUMBER for messages from these people.
(And I am aware that adding a number to the Contacts does not effect messages already received – but this is doing this for ONGOING messages on my phone, even after a switch off.)
So this is another BIG functionality bug – certain random messages, for reasons I still have no clue to, as I have tried deleting and re-creating numerous times etc, will only appear in your Inbox, with a NUMBER shown, instead of the actual stored contact’s NAME.
That’s a biggy to add to my already long list of bugs.
toqeer
18 September 2009
thank god someone spoke up!!
The N86 Fanatic
13 April 2010
Hey I just got my N86 from Bokchoyland, yesterday.
After a few teething problems getting the Data from my N95 backup, the device is working beautifully its awesome to have a silent camera again!
Very nicely prepared phone.
However pathetic, that there is no proper hand strap location, rather just a bit where u tuck it behind the plastic casing, which could easily come off!
Cheers,
TWS